From the moment you contact Omnia Security Ltd your enquiry is treated in the strictest of confidence.
It is the objective of Omnia Security Ltd to satisfy the quality and delivery requirements of our customers at competitive prices. We will measure our performance in meeting customers’ requirements and work with them to continually improve the service that we provide.In order to achieve this objective, Omnia Security maintains an effective and efficient Quality Management System.
In particular, the management :
Monitors and measure the effectiveness of our business processes and company objectives through our Management Reviews and Internal Audit Processes
Monitor customer satisfaction and set objectives for continuous improvement
Analyse the causes of any complaint and take appropriate action to prevent recurrence
Ensures the availability and competence of the support resources for the core processes
Ensures that the company provides its services to all clients equally,without discrimination on the basis of colour, race, nationality, ethic or national origin
Ensures that employees and all applicants for positions within the organisation are not subjected to discrimination on the basis of their race,colour, nationality, ethnic origin, religious beliefs, social class, disability, marital status, age, family situation, gender or sexual orientation.
Provide the necessary work environment to ensure the well being of our employees and visitors
Encourage all employees to identify problems and make suggestions to improve all aspects of our working practices. These will be considered by senior management and appropriate actions taken and communicated
Ensure that all employees are aware of our Quality Policy and committed to the effective implementation of our Quality Management System
Ensure that the company complies with all necessary regulatory and legal requirements
The achievement of our quality objectives and continuous improvement is fundamental to all activities carried out within our company and is practised by all employees as an integral part of their daily work.
Equal Opportunities Policy
The company are a professional and environmentally conscious organisation, which acknowledges the impact that our operations may potentially have on the environment.
The clear objective is to minimise any impact on the environment by:
Managerial and supervisory staff have responsibilities for the implementation of the policy and must ensure that environmental issues are given adequate consideration in the planning and day-to-day supervision of all work.
We will fully comply with the duties placed upon it within the requirements of legislation, whilst at all times complying with, as a matter of best practice, the requirements and duties set out within Approved Guidance as issued by the Environment Agency and other organisations. As part of the company’s commitment to maintaining the highest levels of environmental management, it is the intention that the company will work towards environmental management systems compliant with ISO14001.
All employees and sub-contractors are expected to co-operate and assist in the implementation of this policy, whilst ensuring that their own works, so far as is reasonably practicable, are carried out without risk to themselves, others or the environment. This includes co-operating with management on any environment related matter.
We will take all practical steps to ensure that potential hazards and risks to the environment are identified and that suitable and effective preventive and control measures are implemented.
All employees will be provided with the necessary resources, equipment, information, instruction and training to fulfill the requirements of this policy.
The operation of this policy and the associated procedures will be monitored and reviewed on a regular basis to ensure that they remain current and applicable to the company’s activities.
Health & Safety Policy
The Company’s policy is to comply with the terms of any applicable legislation or local authority conditions to provide and
maintain and safe and healthy environment for its employees. The objective of the health and safety policy is to minimise accidents or situations which might endanger the health, safety or welfare of
any and all persons in connection with the Company’s business. The Company recognises that it is responsible for ensuring so far as is reasonably practicable the health and safety and welfare at work
for its employees. It will only be possible for the Company to comply with these obligations if both its employees and any clients or other affected third parties understand that they are under a
duty to take reasonable care for the health and safety of themselves and any others who may be affected by their acts or omissions and that they are required to cooperate with the Company to enable
the Company to perform its obligations. This includes working to the Company’s rules, following safe systems of work, using appropriate personal protective equipment and drawing any matters of
concern to the attention of the management. Any and all equipment provided by the Company is to be kept in good working order and should only be used for the purpose for which they were intended. Any
defects in equipment should be reported to the management at the earliest opportunity. All employees should familiarise themselves with the procedures to be followed in the event of a fire or similar
emergency at the premises where they are working.
Any incident which results in an injury must be reported in writing to the management.
Any employee found, or suspected to be, under the influence of alcohol or drugs will be suspended and subject to the Company’s disciplinary procedures.
Omnia Security Ltd is committed to ongoing monitoring and reviewing Policies & Proceedures